CCI’s 11th sustainability report shares our practices and performance results obtained during the period between January 1 and December 31, 2018 for six of the ten operating countries: Turkey, Jordan, Azerbaijan, Kazakhstan, Pakistan and Kyrgyzstan. Please note that ‘CCI Operating Geography’, ‘Summary of Financials’ and ‘Key Financial and Operating Indicators’ include all operating countries.

The coverage of the report reached 89% of CCI’s total production volume and 86% of CCI’s employees as of December 31, 2018.

Standards Used

The three principles of the AA1000 Assurance Standard, namely materiality, inclusiveness and responsiveness, guide the content development process of this report. In addition, we measure and report our social, environmental and ethical performance using leading principles, standards and methodologies such as those adopted by the Global Reporting Initiative (GRI) Standards, CDP Programs, the International Labor Organization (ILO), the United Nations Convention Against Corruption (UNCAC) and the Greenhouse Gas (GHG) Protocol developed by the World Resources Institute (WRI).

The contents of this report have been prepared in accordance with the “core” option of the GRI Standards. The report also serves as our Communication on Progress (COP) to the United Nations Global Compact (UNGC) as well as our progress report on how we incorporate the United Nations Women Empowerment Principles (WEPs).


Same as in the last seven years, selected data in this report were independently audited for the eighth year. For 2018, the GHG emissions of CCI Turkey Operations’ manufacturing, sales and distribution operations were audited by a third-party organization, and verified to meet the requirements of ISO 14064-1, according to the International Organization for Standardization’s ISO 14064-3 2006 Standard. CCI Turkey Operations successfully passed the audits.

As defined in the Independent Limited Assurance Report in the Performance Indicators section of this report, the selected information received limited assurance for our operations in Turkey from Ernst & Young. As described in the CCI Reporting Guidance, included in the “Performance Indicators” section of this report, the selected information consists of total energy data, energy use per product, total water withdrawal and consumption data, water usage per product and waste data. Within the context of this audit, data from CCI’s Turkey plants for 2018 were assessed and received Limited Assurance according to ISAE 3000 Revised (International Standard Assurance Engagements) other than Audits or Reviews of Historical Financial Information.


We prepared three full sections to address and respond to different expectations of our stakeholders . The first section, “Sustainability Approach”, includes general information about CCI, our sustainability governance and approach. In the second section, “Sustainability in Review”, we summarize our programs and efforts to create value for our stakeholders by classifying them in three main groups: Customers & Consumers, People, and Community. Finally, the third section, “Performance Indicators”, provides supplementary technical and numerical information about our operations for relevant stakeholders.


Receiving feedback from our stakeholders is vital to help us improve both our practices and reporting processes. We evaluate every feedback and use them to continuously improve our practices.

We invite our stakeholders to share their opinions, suggestions or complaints by sending an e-mail to

or by calling the Corporate Affairs Department at

+90 216 528 40 00,

or through the ‘Contact Us’ tab on our website