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PERFORMANCE INDICATORS

HUMAN RESOURCES

Employee Profile

Number of Employees

2014

2015

2016

2017

2018

 

 

 

166

2,342

397

845

390

4,175

384

 

143

2,219

404

950

352

3,564

355

 

132

2,241

398

717

296

3,356

307

 

125

2,200

377

651

295

2,955

308

 

136

2,151

349

627

307

2,901

299

Turkey - Group Office

Turkey - Operations

Jordan

Kazakhstan

Azerbaijan

Pakistan

Kyrgyzstan

 

Number of Employees by Gender

2014

2015

2016

2017

2018

 

 

Male

98

1,993

377

728

342

3,874

 

7,412

Male

80

1,908

382

814

308

3,365

 

6,857

Female

68

351

20

117

48

162

 

766

Female

63

311

22

136

44

199

 

775

Male

69

1,923

376

600

254

3,137

249

6,608

Female

63

318

22

117

42

219

58

839

Male

66

1,879

355

536

253

2,772

248

6,109

Female

59

321

22

115

42

183

60

802

Male

65

1,835

331

509

264

2,713

248

5,965

Female)

71

316

18

118

43

188

51

805

Turkey - Group Office

Turkey - Operations

Jordan

Kazakhstan

Azerbaijan

Pakistan

Kyrgyzstan

TOTAL

 

Percentage of employees by gender (%)

2014

2015

2016

2017

2018

 

 

Male

59.0

85.0

95.0

86.2

87.7

96.0

 

90.6

Male

55.9

85.9

94.5

85.7

87.5

94.4

 

89.9

Female

41.0

15.0

5.0

13.8

12.3

4.0

 

9.4

Female

44.1

14.1

5.4

14.3

12.5

5.6

 

10.1

Male

52.3

85.8

94.5

83.7

85.8

93.5

81.1

88.7

Female

47.7

14.2

5.5

16.3

14.2

6.5

18.9

11.3

Male

52.8

85.4

94.2

82.3

85.8

93.8

80.5

88.4

Female

47.2

14.6

5.8

17.7

14.2

6.2

19.5

11.6

Male

47.8

85.3

94.8

81.2

86.0

93.5

82.9

88.1

Female)

52.2

14.7

5.2

18.8

14.0

6.5

17.1

11.9

Turkey - Group Office

Turkey - Operations

Jordan

Kazakhstan

Azerbaijan

Pakistan

Kyrgyzstan

TOTAL

 

Number of employees per employee category

 

9

7

6

25

6

 

 

2014

2015

2016

2017

2018

 

 

 

10

8

6

8

6

10

 

 

11

8

5

8

3

10

6

 

10

7

5

6

5

9

5

 

10

5

3

8

5

9

5

Turkey - Group Office

Turkey - Operations

Jordan

Kazakhstan

Azerbaijan

Pakistan

Kyrgyzstan

Senior Management

2014

2015

2016

2017

2018

 

 

157

2,335

391

820

384

 

 

 

133

2,211

398

942

346

3,554

 

 

121

2,233

393

709

293

3,346

301

 

115

2,193

372

645

290

2,946

303

 

126

2,146

346

619

302

2,892

294

Turkey - Group Office

Turkey - Operations

Jordan

Kazakhstan

Azerbaijan

Pakistan

Kyrgyzstan

Other Employees

 

 

Employees by Gender, Employment Type (%)

Male

Female

 

 

Collar

2014

0

98.5

99.5

98.8

97.4

99.1

 

2014

0

1.5

0.5

1.2

2.6

0.9

 

2016

0

98.5

100.0

99.1

97.0

98.3

94.7

2016

0

1.5

0

0.9

3.0

1.7

5.3

2015

0

98.5

100.0

99.2

97.1

99.1

 

2015

0

1.5

0

0.8

2.9

0.9

 

2017

0

98.0

100.0

99.0

97.0

98.0

93.0

2017

0

2.0

0

1.0

3.0

2.0

7.0

2018

0

2.4

0

0

3.4

2.1

1.1

2018

0

97.6

100

100

96.6

97.9

98.9

Turkey - Group Office

Turkey - Operations

Jordan

Kazakhstan

Azerbaijan

Pakistan

Kyrgyzstan

 

 

White Collar

2014

58.4

77.1

90.4

77.7

78.2

93.2

 

2014

41.6

22.9

9.6

22.3

21.8

6.8

 

2016

52.3

78.2

89.3

70.7

80.2

90.4

64.2

2016

47.7

21.8

10.7

29.3

19.8

9.6

35.8

2015

55.9

78.3

89.4

76.7

81.1

90.8

 

2015

44.1

21.7

10.6

23.3

18.9

9.2

 

2017

52.8

77.5

89.2

67.6

79.9

90.8

64.7

2017

47.2

22.5

10.8

32.4

20.1

9.2

35.3

2018

52.2

22.2

8.3

34.4

18.3

9.5

24.3

2018

47.8

77.8

91.7

65.6

81.7

90.5

75.7

Turkey - Group Office

Turkey - Operations

Jordan

Kazakhstan

Azerbaijan

Pakistan

Kyrgyzstan

 

* The blue-collar/white-collar distinction is based on permanent employees since Pakistan does not have this information for its temporary workers.

Number of Outsourced Employees

Outsource-Core jobs (*)

Outsource-Auxiliary jobs (**)

 

 

2014

0

896

0

0

153

806

 

2014

0

0

55

106

42

865

 

2016

0

929

0

0

0

271

0

2016

0

261

50

122

37

579

49

2015

0

857

0

0

0

409

 

2015

0

227

48

108

44

885

 

2017

0

890

0

0

0

294

0

2017

0

350

50

122

38

528

64

2018

0

266

42

126

34

619

65

2018

0

648

0

0

0

295

2

Turkey - Group Office

Turkey - Operations

Jordan

Kazakhstan

Azerbaijan

Pakistan

Kyrgyzstan

 

* The blue-collar/white-collar distinction is based on permanent employees since Pakistan does not have this information for its temporary workers.

Employees by Gender,

Employment Type and Contract (Number)

Male

Female

Total

 

 

Turkey - Group Office

Turkey - Operations

Jordan

Kazakhstan

Azerbaijan

Pakistan

Kyrgyzstan

Blue Collar

2014

0

851

199

335

188

2,002

 

2016

0

829

192

325

96

1,289

161

2015

0

830

197

376

136

1,535

 

2017

0

829

173

302

98

1,219

160

2018

0

799

131

284

86

1,162

92

2014

0

13

1

4

5

18

 

2016

0

13

0

3

3

22

9

2015

0

13

0

3

4

14

 

2017

0

17

0

3

3

25

12

2018

0

20

0

0

3

25

 1

2014

0

864

200

339

193

2,020

 

2016

0

842

192

328

99

1,311

170

2015

0

843

197

379

140

1,549

 

2017

0

846

173

305

101

1,244

172

2018

0

819

131

284

89

1,187

93

 

 

Turkey - Group Office

Turkey - Operations

Jordan

Kazakhstan

Azerbaijan

Pakistan

Kyrgyzstan

White Collar

2014

97

1,140

178

393

154

2,008

 

2016

69

1,094

184

275

158

1,848

88

2015

80

1,078

185

438

172

1,830

 

2017

66

1,050

182

234

155

1,553

88

2018

65

1036

200

225

178

1551

156

2014

69

338

19

113

43

147

 

2016

63

305

22

114

39

197

49

2015

63

298

22

133

40

185

 

2017

59

304

22

112

39

158

48

2018

71

296

18

118

40

163

50

2014

166

1,478

197

506

197

2,155

 

2016

132

1,399

206

389

197

2,045

137

2015

143

1,376

207

571

212

2,015

 

2017

125

1,354

204

346

194

1,711

136

2018

136

1,332

218

343

218

1,714

206

 

 

Turkey - Group Office

Turkey - Operations

Jordan

Kazakhstan

Azerbaijan

Pakistan

Kyrgyzstan

Permanent

2014

97

1,990

349

726

342

3,874

 

2016

69

1,921

376

600

253

3,015

249

2015

80

1,908

377

814

307

3,287

 

2017

66

1,879

355

536

253

2,686

248

2018

65

1,828

268

509

264

2624

248

2014

69

347

19

117

48

162

 

2016

63

316

22

117

42

206

58

2015

63

309

22

136

44

198

 

2017

59

314

22

115

42

174

60

2018

70

314

18

118

43

175

51

2014

166

2,337

368

843

390

4,036

 

2016

132

2,237

398

717

295

3,221

307

2015

143

2,217

399

950

351

3,485

 

2017

125

2,193

377

651

295

2,860

308

2018

135

2,142

286

627

307

2,799

299

 

 

Turkey - Group Office

Turkey - Operations

Jordan

Kazakhstan

Azerbaijan

Pakistan

Kyrgyzstan

Temporary

2014

0

1

28

2

0

136

 

2016

0

2

0

0

1

122

0

2015

0

0

5

0

1

78

 

2017

0

0

0

0

0

86

0

2018

0

7

63

0

0

89

0

2014

0

4

1

0

0

3

 

2016

0

2

0

0

0

13

0

2015

0

2

0

0

0

1

 

2017

0

7

0

0

0

9

0

2018

1

2

0

0

0

13

0

2014

0

5

29

2

0

139

 

2016

0

4

0

0

1

135

0

2015

0

2

5

0

1

79

 

2017

0

7

0

0

0

95

0

2018

1

9

63

0

0

102

0

 

* The blue-collar/white-collar distinction is based on permanent employees since Pakistan does not have this information for its temporary workers.

Percentage of Employees by Age (%)

Under 30

Between 30-50

Above 50

 

 

Turkey - Group Office

Turkey - Operations

Jordan

Kazakhstan

Azerbaijan

Pakistan

Kyrgyzstan

Senior Management

2014

0

0

0

0

0

 

 

2016

0

0

0

0

0

0

16.7

2015

0

0

0

0

0

0

 

2017

0

0

0

0

0

0

20

2018

0

0

0

0

0

0

0

2014

77.8

100.0

100.0

76

100.0

 

 

2016

54.5

100.0

100.0

87.5

100.0

90.0

83.3

2015

60.0

100.0

100.0

75.0

100.0

90.0

 

2017

60.0

100.0

100.0

83.3

80.0

100.0

80.0

2018

70.0

100.0

100.0

87.5

80.0

100.0

100.0

2014

22.2

0

0

24.0

0

 

 

2016

45.5

0

0

12.5

0

10

0

2015

40

0

0

25

0

10

 

2017

40.0

0

0

16.7

20.0

0

0

2018

30.0

0

0

12.5

20.0

0

0

 

 

Turkey - Group Office

Turkey - Operations

Jordan

Kazakhstan

Azerbaijan

Pakistan

Kyrgyzstan

Other Employees

2014

9.6

23.5

30.9

40.4

40.3

 

 

2016

13.2

23.9

42.5

30.3

34.8

27.0

62.1

2015

11.9

23.3

38.2

36.3

36.1

33.3

 

2017

16.5

25.9

41.1

29.5

32.1

31.3

59.7

2018

7.9

24.5

28.3

26.5

25.5

23.5

50.0

2014

87.3

74.6

62.4

52.1

48.7

 

 

2016

80.2

75.0

53.2

61.5

55.6

69.3

30.2

2015

81.8

75.1

56.0

56.5

53.2

62.7

 

2017

74.8

72.5

54.6

60.6

57.2

65.7

33.3

2018

77.0

73.8

65.9

61.2

63.2

72.4

43.5

2014

3.2

1.8

6.7

7.5

11

 

 

2016

6.6

1.1

4.3

8.2

9.6

3.7

7.6

2015

6.3

1.6

5.8

7.2

10.7

4

 

2017

8.7

1.6

4.3

9.9

10.7

3.0

6.9

2018

15.1

1.7

5.8

12.3

11.3

4.1

6.5

 

Number and Percentage of Employees by Gender

Male

Female

 

 

Senior Management

2014

7

5

5

18

3

 

 

2014

2

2

1

7

3

 

 

2016

9

7

3

4

1

10

5

2016

2

1

2

4

2

0

1

2015

8

7

6

4

3

7

 

2015

2

1

0

4

3

3

 

2017

8

5

3

4

3

9

4

2017

2

2

2

2

2

0

1

2018 ( Number )

7

3

3

5

3

9

4

2018 ( Number )

3

2

0

3

2

0

1

2018
 ( Rate )

70.0%

60.0%

100.0%

62.5%

60.0%

100.0%

80.0%

2018
 ( Rate )

30.0%

40.0%

0%

37.5%

40.0%

0%

20.0%

Turkey - Group Office

Turkey - Operations

Jordan

Kazakhstan

Azerbaijan

Pakistan

Kyrgyzstan

 

 

 

Other Employees

2014

91

1,986

372

710

339

 

 

2014

66

349

19

110

45

 

 

2016

60

1,916

373

596

253

3,127

244

2016

61

317

20

113

40

219

57

2015

72

1,901

376

810

305

3,358

 

2015

61

310

22

132

41

196

 

2017

58

1,874

352

532

250

2,763

244

2017

57

319

20

113

40

183

59

2018 ( Number )

58

1,832

328

504

261

2,704

244

2018 ( Number )

68

314

18

115

41

188

50

2018
 ( Rate )

45.6%

85.4%

94.8%

81.4%

86.4%

93.5%

83.0%

2018
 ( Rate )

54.4%

14.6%

5.2%

18.6%

13.6%

6.5%

17.0%

Turkey - Group Office

Turkey - Operations

Jordan

Kazakhstan

Azerbaijan

Pakistan

Kyrgyzstan

 

Employee Breakdown by Seniority (%)

(by years of service)

 

 

0 – 5 Years

2014

54.0

43.3

53.2

60.0

55.1

 

 

2016

47.0

42.6

57.0

56.0

47.0

42.0

67.0

2015

54.0

40.0

55.0

63.0

56.0

54.0

 

2017

36.0

37.2

56.2

50.8

47.5

40.6

60.4

2017

29.4

34.3

48.7

48.0

41.0

30.9

57.2

Turkey - Group Office

Turkey - Operations

Jordan

Kazakhstan

Azerbaijan

Pakistan

Kyrgyzstan

 

 

6 – 10 Years

2014

32.0

32.4

15.9

26.6

32.3

 

 

2016

25.0

29.1

15.0

25.0

35.0

40.0

21.0

2015

31.0

31.0

16.0

23.0

28.0

33.0

 

2017

25.6

29.7

13.3

22.4

23.1

40.1

25.0

2017

28.7

28.1

14.9

17.1

26.1

43.1

27.4

Turkey - Group Office

Turkey - Operations

Jordan

Kazakhstan

Azerbaijan

Pakistan

Kyrgyzstan

 

 

11 – 15 Years

2014

4.0

6.9

14.6

7.9

3.3

 

 

2016

8.0

11.3

9.0

12.0

7.0

8.0

5.0

2015

3.0

11.0

11.0

8.0

5.0

5.0

 

2017

15.2

16.0

9.8

18.9

19.3

11.6

7.1

2017

19.1

20.8

12.3

24.9

22.8

16.6

7.0

Turkey - Group Office

Turkey - Operations

Jordan

Kazakhstan

Azerbaijan

Pakistan

Kyrgyzstan

 

 

16 – 20 Years

2014

5.0

13.9

10.6

4.7

10.5

 

 

2016

7.0

11.8

14.0

5.0

10.0

8.0

7.0

2015

6.0

13.0

12.0

5.0

10.0

8.0

 

2017

8.8

10.2

13.3

3.5

4.1

6.8

4.2

2017

5.1

7.7

14.6

5.6

2.9

7.4

3.0

Turkey - Group Office

Turkey - Operations

Jordan

Kazakhstan

Azerbaijan

Pakistan

Kyrgyzstan

 

 

20+ Years

2014

6.0

3.5

5.8

0.7

0

 

 

2016

14.0

5.2

5.0

2.0

1.0

2.0

1.0

2015

6.0

5.0

5.0

1.0

1.0

0

 

2017

14.4

6.8

7.4

4.3

6.1

1.9

3.2

2017

17.6

9.1

9.5

4.5

7.2

2.0

5.4

Turkey - Group Office

Turkey - Operations

Jordan

Kazakhstan

Azerbaijan

Pakistan

Kyrgyzstan

 

2014

2015

2016

2017

2018

Employees Covered by Collective Bargaining Agreements

 

 

Number

0

41

0

0

0

1,881

 

Number

0

52

0

0

0

1,470

 

Rate (%)

0

4.30

0

0

0

100

 

Rate (%)

0

6.20

0

0

0

100

 

Number

0

761

0

0

0

1,229

0

Rate (%)

0

90.38

0

0

0

100

0

Number

0

770

0

0

0

1,182

0

Rate (%)

0

91.02

0

0

0

100

0

Number

0

768

0

0

0

1,187

0

Rate (%)

0

93.80

0

0

0

100

0

Turkey - Group Office

Turkey - Operations

Jordan

Kazakhstan

Azerbaijan

Pakistan

Kyrgyzstan

 

Benefits Provided to Full-time Employees

 

 

Turkey

Yes

Yes

Yes

Yes

Yes

Kazakhstan

Yes

No

No

Yes

Yes

Jordan

Yes

Yes

No

Yes

Yes

Azerbaijan

Yes

No

No

Yes

Yes

Pakistan

Yes

Yes

No

Yes

Yes

Kyrgzystan

Yes

No

No

Yes

Yes

Private health insurance

Private life insurance

Individual pension funds

Company products

Seniority service awards

 

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